Residents
Living in Schaumburg
Water and sewer, garbage and recycling, permits, parking, alerts and the 311 line — everything a household needs from the Village, in one place.
I want to…
Get it done today
Dial 311 anywhere in Schaumburg, 24 hours a day, or start online.
Utilities & services
Water, sewer, garbage and recycling
Water & sewer billing
Questions about usage, a bill amount or a final bill: Water Billing, (847) 923-4520, Monday–Friday 8 a.m.–5 p.m. Pay online through WebPay.
Pay through WebPay
Garbage, recycling & yard waste
Residential refuse, recycling and yard-waste collection is provided under Village contract by Lakeshore Recycling Systems (LRS). Missed pickups go through a Customer Service Request.
Garbage & recycling
New resident guide
Set up water service, learn your pickup day, register for alerts and find your polling place — the checklist for your first month in Schaumburg.
Village Hall & hoursOvernight parking
Request overnight parking
Vehicles parked on the street overnight need permission from the Police Department. Request it by dialing 3-1-1 inside Schaumburg, by calling the Police non-emergency line (847) 882-3586, or with this form — include the address, plate number and the nights you need.
Metra commuter parking
Permit parking at the Schaumburg Metra station is handled by the Transportation Department. Terms and permit FAQs are on the Transportation page.
TransportationStay informed
Alerts, newsletters and 311
One Call Reaches All sends emergency alerts and important community notices by phone, email or text — residents, business owners and neighbors register the devices they want reached. E-newsletters cover news, events and Village updates by topic.